Hacked brand accounts are one of the most common problems we see. Checking login activity takes a minute and tells you whether anyone else has been in your account.
How To Check Login Activity
- Open Instagram and go to your profile, then tap the menu.
- Open Accounts Center, then Password and security.
- Tap Where you’re logged in.
- Review each device and location. Anything you do not recognise should be logged out.
Menu names change slightly between app versions, but the section is always called something like “where you’re logged in”.
What To Do If You See A Strange Login
- Log out of that session straight away.
- Change your password and use a long, unique one.
- Turn on two-factor authentication, preferably with an authenticator app instead of SMS.
- Check connected apps and remove the ones you do not use.
Protect Your Business Page
If several people manage your Instagram, give them access through Meta Business Suite instead of sharing one password. Remove access when an employee or freelancer leaves. A hijacked account can wipe out months of work and ad spend.
Want your brand to look professional across every platform? Our social media marketing team manages content, reels and ads for businesses, and our contact page is the quickest way to start.
Why Business Owners Should Check Login Activity
An Instagram account is a sales channel. If someone else gets in, they can message your customers, change your bio link or post something that hurts your name. Looking at your login activity now and then is the quickest way to catch a problem early.
What To Look For
- Locations or devices you do not recognise.
- Logins at odd times, for example when no one on your team is working.
- Old sessions on phones that former staff or agencies used.
If you see anything strange, log that session out, change your password and turn on two step login straight away.
Habits That Keep The Account Safe
Use a strong password you do not use anywhere else. Keep two step login on, and use an authenticator app rather than text messages when you can. Remove access from agencies and freelancers once a project ends, and never share your password in a chat group. Instead, give people proper access through your business tools so you can remove them in one click.
What To Do If You Are Locked Out
Use the official recovery option inside the app and the email linked to the account. Be careful with anyone online who offers to recover an account for money. These offers are usually scams, and they often ask for more access than they need.
If your business depends on the account, write down who has access and review the list every few months.
