WooCommerce Bug Fixing
Customers are emailing to say checkout just spins, or that they got "There was an error processing your order" after entering their card. Meanwhile the orders screen for today is empty.
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Get a free WooCommerce Bug Fixing plan
Tell us about your business. We will review it and call you with a clear plan.
Why it matters
Why invest in WooCommerce Bug Fixing
Orders Flowing Again
Once checkout and payments work, customers can finish what they started.
The Real Culprit Found
Methodical testing pins down the exact plugin, template or snippet causing the trouble.
Live Store Protected
Debugging happens on staging wherever possible, with a backup taken first.
Checked With Test Orders
We run test transactions from cart through to the confirmation email.
What you get
What's included in WooCommerce Bug Fixing
The patterns repeat: the checkout spinner that never stops, Stripe or PayPal taking the money while the order sits on "Pending payment", order emails that never arrive, coupons and cart totals adding up wrong, and stock counts drifting out of sync. The cause is usually a plugin or theme conflict, an outdated template override, a cache serving the cart page, or a payment webhook that is failing.
We start in WooCommerce > Status, read the fatal-errors and gateway logs, and reproduce the problem on a staging copy. Then we switch plugins off one at a time, often using the Health Check & Troubleshooting plugin, until the culprit shows itself. Fixes go live after a full backup, and we place test orders to confirm the whole path from cart to confirmation email.
- Status and Log ReviewWooCommerce system status, fatal error logs and payment gateway logs.
- Checkout and Cart FixesStuck checkouts, AJAX errors, wrong totals and coupon problems.
- Payment Gateway RepairsStripe, PayPal and other gateway errors, failing webhooks and orders stuck on the wrong status.
- Email DeliverySMTP set up so order and account emails reach inboxes instead of spam, or nowhere.
- Outdated Template OverridesTheme templates flagged as out of date after a WooCommerce upgrade brought up to date.
- Plugin ConflictsClashing extensions identified, then replaced or patched.
How we work
One team. A clear plan. Monthly results.
Audit & plan
We study your business, website and competitors, then agree goals and a clear plan with you.
Launch
We set everything up, test tracking and go live — usually within the first couple of weeks.
Report & improve
Every month you get a simple report on leads and results, plus what we will improve next.
My store broke after an update. Can you fix it?
Yes. We can roll back first if needed, then find the incompatible plugin, theme or template and fix it properly.
Why are customers not getting order emails?
Usually because the server's PHP mail is unreliable or blocked. Sending through SMTP with SendGrid, Mailgun or Google Workspace normally fixes it.
Will you take my store offline to debug it?
Normally, no. We work on a staging copy and only apply tested fixes to the live store.
Do you offer ongoing WooCommerce support?
Yes. Maintenance covers updates, backups, monitoring and fixes.
How long does it take to build a business website?
A simple website often takes two to four weeks. Bigger sites and online stores take longer. Much depends on how fast we get your content and feedback.
Will my website show up on Google?
We build it to be search friendly from day one. It loads fast, works well on mobile and has proper headings, titles and descriptions.
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Free audit · no obligation
Ready to grow? Let's talk today.
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